AutomotiveAl-Futtaim is regarded as a pioneer in the region's
automotive industry. The company imported the first consignment of Toyota
vehicles to the UAE and established Al-Futtaim Motors in 1955.Al-Futtaim
represents 44 automotive brands across 16 countries and encompasses every
aspect of the business: - Passenger and commercial vehicles sales-
Manufacturing agricultural vehicles- Construction equipment sales and service -
Used car sales- Rental and leasing Al-Futtaim MotorsAl-Futtaim Motors
occupies the pre-eminent position of the largest distributor of automotive
products in the Emirates, and leads the rapid development of automobile
business in the UAE, while continuing to contribute to Toyota's worldwide
growth.Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which
enjoys undisputed leadership in the UAE in terms of the largest nuMDer of
vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises
for some of the world's top automotive products like Hino - Japan's leading
heavy-duty vehicle manufacturer, Toyota forklifts and BT warehouse equipment. About
the Job:
We are currently looking for Call Centre Agent to work for Al Futtaim Motors in Dubai reporting to the Customer Relations Supervisor.
To conduct outbound calls for service reminders or repairs through dedicated 800 lines. Receive bookings to load workshops in line with production attended hours and maximise opportunity for team sales. Job holder should be able to communicate accurate information and cross sell existing service promotions, and contribute to customers retention initiatives.
About You:
The ideal candidate should possess the following:
* High School education
* Knowledge of SAP and CRM knowledge is an advantage
* Minimum 2 years work experience in an customer service or call center role is preferred.
* Excellent time management and communication skills
* Able to work to deadlines and who can work on own initiative
* Arabic speaking is essential for the role
We are currently looking for Call Centre Agent to work for Al Futtaim Motors in Dubai reporting to the Customer Relations Supervisor.
To conduct outbound calls for service reminders or repairs through dedicated 800 lines. Receive bookings to load workshops in line with production attended hours and maximise opportunity for team sales. Job holder should be able to communicate accurate information and cross sell existing service promotions, and contribute to customers retention initiatives.
About You:
The ideal candidate should possess the following:
* High School education
* Knowledge of SAP and CRM knowledge is an advantage
* Minimum 2 years work experience in an customer service or call center role is preferred.
* Excellent time management and communication skills
* Able to work to deadlines and who can work on own initiative
* Arabic speaking is essential for the role
Job
Details
Date Posted:
|
2016-02-12
|
Job Location:
|
United Arab Emirates
|
Job Role:
|
Customer Service
|
Company Industry:
|
Automotive
|
Preferred
Candidate
Career Level:
|
Mid Career
|
