Engineering Degree with 23 years experience as Supervisor of PSSR. 183 Product knowledge of Heavy Equipment including Komatsu Cummins Nissan Diesel International Fleetguard Palfinger Link Belt and IR. 183 Customer service principles and practices Knowledge of the workshop and parts stock 17000 RQ Education Allowance Family Ticket DUTIES 1. Supervise and oversee the Admin Aftersales and PSSR team through the distribution of tasks and monitoring all duties performed by members of the team. 2. Daily work management. 3. Responsible for maintaining all necessary and applicable documentation. 4. Coordinate service jobs with Service Manager and customers. 5. Customers Technical Support by providing them with required technical data. 6. Generating Monthly Sales Sales Profit and Purchase Orders Reports. 7. Generate products and customers database by collecting all available data of customers Engines Populations Customers contact data customers business nature and customers’ orders history 8. Classifying customers as per their fleet size and their business potential. 9. Creating machine customer list per each Pssr per geographical area. 10. Reviewing annual plan and targets achievement. 11. Planning for marketing campaigns. 12. Product Support training program supervision. 13. Planning customer satisfaction surveys. Interested amp right candidates Please send your updated cv with resent photo to quotjobsatMasterHR.comquot with subject PRODUCT SUPPORT SUPERVISOR at Qatar To avoid neglecting your CV please send CV with photo and write company industry for every position in your CV and write job title in the email subject
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