AutomotiveAl-Futtaim is regarded as a pioneer in the
region's automotive industry. The company imported the first consignment of
Toyota vehicles to the UAE and
established Al-Futtaim Motors in 1955.Al-Futtaim
represents 44 automotive brands across 16 countries and encompasses every
aspect of the business: - Passenger and commercial vehicles sales-
Manufacturing agricultural vehicles- Construction equipment sales and service -
Used car sales- Rental and leasing Al-Futtaim MotorsAl-Futtaim Motors
occupies the pre-eminent position of the largest distributor of automotive
products in the Emirates, and leads the rapid development of automobile
business in the UAE, while continuing to contribute to Toyota's worldwide growth.Today,
Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed
leadership in the UAE in terms of the largest nuMDer of vehicles on the road.
Besides Toyota, AF Motors also holds exclusive franchises for some of the
world's top automotive products like Hino - Japan's leading heavy-duty vehicle
manufacturer, Toyota forklifts and BT warehouse equipment. About the
Position
Due to recent expansion the Aftersales division of Al-Futtaim Motors Toyota is looking for an experienced Aftersales Manager to work in Al Ain. This role will report into the Regional Aftersales Manager and will have the responsibility of over more than 20 direct reports including Reception Manager, Service Advisors, Technicians and Parts Associates. The purpose of this role is to develop the Aftersales business for Toyota vehicles and provide the highest possible standards in customer service, revenue and contribution to Key Performance Indicators. The Aftersales Manager is responsible for driving a highly motivated team to ensure a high level of customer service is maintained and the net profit performance on both parts and service revenue targets are met and exceeded.
The Aftersales Manager will actively promote excellent sales and aftersales synergy through identifying improvement areas. Using Kaizen Groups and Impact Planning to drive business development, the Aftersales Manager will promote a culture of "Fix it Right" methodology within the division.
About You
You will ideally hold a Bachelors Degree preferably within Logistics or Mechanical Engineering and will have at least seven years experience within the Automotive Aftersales Industry. You will have sound knowledge of the aftersales process and significant experience in people management. This role is highly customer focussed and therefore it is a requirement that you have considerable experience within this area.
As this role is a managerial position you will have the ability to motivate, develop and lead a team to success. You will be able to build strategic working relationships and will have demonstrable experience of aligning performance for success.
Due to recent expansion the Aftersales division of Al-Futtaim Motors Toyota is looking for an experienced Aftersales Manager to work in Al Ain. This role will report into the Regional Aftersales Manager and will have the responsibility of over more than 20 direct reports including Reception Manager, Service Advisors, Technicians and Parts Associates. The purpose of this role is to develop the Aftersales business for Toyota vehicles and provide the highest possible standards in customer service, revenue and contribution to Key Performance Indicators. The Aftersales Manager is responsible for driving a highly motivated team to ensure a high level of customer service is maintained and the net profit performance on both parts and service revenue targets are met and exceeded.
The Aftersales Manager will actively promote excellent sales and aftersales synergy through identifying improvement areas. Using Kaizen Groups and Impact Planning to drive business development, the Aftersales Manager will promote a culture of "Fix it Right" methodology within the division.
About You
You will ideally hold a Bachelors Degree preferably within Logistics or Mechanical Engineering and will have at least seven years experience within the Automotive Aftersales Industry. You will have sound knowledge of the aftersales process and significant experience in people management. This role is highly customer focussed and therefore it is a requirement that you have considerable experience within this area.
As this role is a managerial position you will have the ability to motivate, develop and lead a team to success. You will be able to build strategic working relationships and will have demonstrable experience of aligning performance for success.
Job
Details
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Date Posted:
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2015-11-27
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Job Location:
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United Arab Emirates
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Job Role:
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Management
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Company Industry:
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Automotive
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Preferred
Candidate
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Career Level:
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Management
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