· Promote and monitor quality of service
among staff through training and by acting as a positive role model· Be personally available to all customers to communicate and identify their needs and address their questions or concerns
· Responsible to formulate the revenue, expense and profit goals for the store in conjunction with the Brand Manager
· Ensure that goals will be met through appropriate planning and organization of staff, inventory, and expenses for short and long term success
· Make staff aware of sales targets and take necessary action to lower expenses if sales targets are not being met.
· Motivate employees regularly so that each person contributes to the productivity of the store and recognize outstanding performance and service.
· Develop a pool of potential Store Managers/Assistant Store Managers to meet the long term Retail and Company objectives
· Responsible for work schedules, break periods, work hours and vacations in an appropriate manner
· Evaluate all store employees in conjunction with the Assistant Store Manager.
· Ensure that reviews are given on schedule and documentation is received by the Human Resources Department according to the guidelines outlined by H.R.
· Responsible for all staff disciplinary issues
· Communicate with the Brand Manager regularly on store and employee performance
· Hold weekly staff meeting to address queries or any other related subject
· Establish inventory levels for the store and order merchandise
· Assist the Visual Merchandiser in developing a merchandising plan each season that enhances product presentation and makes the store an easy place to shop
· Maintain safe working conditions for employees and customers. Resolve safety concerns quickly
· Ensure store security from internal and external theft
Job
Details
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Date Posted:
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2015-09-28
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Job Location:
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Sharjah, United Arab Emirates
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Job Role:
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Sales
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Company Industry:
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Retail/Wholesale
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