RetailThe foundation of Al-Futtaim's retail network
was established in the early 1990s with the launch of the internationally
renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in
the UAE. Representing some of the world's most popular international brands,
Al-Futtaim's retail network
extends throughout the UAE, GCC and North Africa
and has a significant presence in Singapore and Malaysia following the
acquisition of The Robinson Group in 2008. In 2012, Al-Futtaim acquired a
shareholding in Royal Sporting House, which is active in distribution, direct retail
stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle
retail giant has 600 stores and many additional points of sale are spread
around the world with over 399 in South East Asia, over 74 in the Middle East
and over 126 in the South Pacific region. - 837 stores in 18 countries-
Occupies 5.6 million sq. ft. of retail space- 13,000 employees - Serves 30
million customers each yearMarks and SpencerAbout Marks &Spencer
Al-FuttaimA meMDer of the Al-Futtaim Group of companies since 1998, the Marks
&Spencer Al-Futtaim franchise partnership boasts 27 stores located in the
United Arab Emirates, Bahrain, Egypt, Kuwait, Oman, Jordan, Lebanon and Qatar.
The stores offer an extensive range of stylish, high quality clothing products
for the whole family, across each category - womenswear, lingerie, menswear and
kidswear. M&S also offers beauty and home products, as well as outstanding
quality food. M&S stores are present in:- UAE: Dubai Festival City, Mall of
the Emirates Dubai, Deira City Centre, Mirdif City Centre Dubai, The Dubai
Mall, Wafi City Mall Dubai, Al Ghurair Mall; Abu Dhabi- Marina Mall, Fetouh Al
Khair Mall, Dalma Mall; Al Ain- Bawadi Mall; RAK-Al Manar Mall.- Qatar:
Landmark Mall, Villaggio Mall; - Kuwait: The View, The Avenues, 360 Mall; -
Bahrain- Bahrain City Centre; Seef Mall - Oman: Muscat City Centre; - Egypt:
Dandy Mall, City Stars, Cairo Festival City, Alexandria City Centre; - Jordan:
Taj Mall, Galleria Mall - Lebanon: Beirut City Centre In addition to this
impressive list, Dubai Festival City, one of the M&S's largest
international store features the new-look format with exciting fashion and food
displays to make the store more inviting, inspiring and easier to shop. For
more information, please visit www.marksandspencer.aeAbout the Role
We are looking for a Cafe Manager for our Marks & Spencer Cafe. In this role you will be responsible for:
* Reviewing & analysing sales figures including daily, weekly and monthly reports to identify opportunities to develop sales performance, minimize cost and waste
* Observing operations, customer behaviour and evaluates product offer and quality on a regular basis
* Driving sales through accurate implementation of deals&offers, events, changes
* Probing Food Diagnostic to ensure stock accuracy is maintained and risks are resolved through stock counting
* Managing monthly stock-takes and review results and variances with relevant departments.
* Ensuring that customer requests and feedback, both verbal and written are responded promptly and efficiently
* Ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work
* Working with Visual team to deliver excellent standards across all aspects of Visual Merchandising and ensures delivery of the Marketing Principle for all eye and buy level décor
* Ensure Food is compliant and all compliance documentation is reviewed and signed off on a timely basis
* Monitoring all required health checks are periodically done and certificates are up date and available for controls
* Undertaking Basic Food Hygiene Certification
* Being constantly aware of Health &Safety legislation
We are looking for a Cafe Manager for our Marks & Spencer Cafe. In this role you will be responsible for:
* Reviewing & analysing sales figures including daily, weekly and monthly reports to identify opportunities to develop sales performance, minimize cost and waste
* Observing operations, customer behaviour and evaluates product offer and quality on a regular basis
* Driving sales through accurate implementation of deals&offers, events, changes
* Probing Food Diagnostic to ensure stock accuracy is maintained and risks are resolved through stock counting
* Managing monthly stock-takes and review results and variances with relevant departments.
* Ensuring that customer requests and feedback, both verbal and written are responded promptly and efficiently
* Ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work
* Working with Visual team to deliver excellent standards across all aspects of Visual Merchandising and ensures delivery of the Marketing Principle for all eye and buy level décor
* Ensure Food is compliant and all compliance documentation is reviewed and signed off on a timely basis
* Monitoring all required health checks are periodically done and certificates are up date and available for controls
* Undertaking Basic Food Hygiene Certification
* Being constantly aware of Health &Safety legislation
