Our mission is to
bring the world's best-loved local restaurants into everyone's home or office -
fast.
We work with Dubai's
best loved restaurants to deliver their food to homes and offices everywhere.
Our
customers are as passionate about great food as we are, including an
ever-growing number of large and prestigious firms.
Your role will
include:
- Actively monitoring
orders placed via Deliveroo up to completion
- Answering inbound
calls from Customers/Drivers/Restaurant
- Proactively Liaising
with Drivers/Restaurants to ensure orders run smoothly
- Providing feedback
to relevant departments to help improve our customer experience
- Investigate and
resolve customer complaints and queries
- Respond to customer
issues via email and phone
