Job description
The ICM Spcecialist will be responsible for understanding, designing and maintaining the “Incentive Compensation Management” platform developed by Oracle.
Job responsibilities:
Job responsibilities:
- To have relevant experience on a cloud based platform that is ICM equivalent
- To obtain in-depth understanding of the ICM Platform and its working mechanics
- Set metrics for the processes, analyze them and initiate corrective action
- Ensure that all payments are reviewed to be correct, in time and complete according the payment rules
- Research and solve sales related inquiries in accordance with approved incentive scheme
- Apply and test compensation rules in ownership areas to ensure adequate and accurate commission payment
- Prepare and deliver necessary training to key customers
- Liaise with Sales , IT and Finance partners to resolve any issues that might occur
- Proactively implement preventative measures to mitigate payment risks
- Provide clarity and direction on the process to the team
- Track exceptions to the standards and ensure process documentation
- Lead process improvements and automation initiatives
- Ensure cross training within the team to enhance flexibility
