*Coach and support employees on day
to day concerns, career matters, and any arising conflict within their
team; handle their grievances in compliance with the Company policy and Local
Labor Law.
*Perform field visits to keep an open communication channel with shop employees and management.
*Support employees and managers during performance review and maintain the appraisal system.
*Conduct assessment programs to identify potential employees for promotion and classify gaps on skill set.
*Develop personal development plans in line with the employee performance appraisal and assessment results in order to improve performance; advise the Training & Development department accordingly and ensure proper monitoring and follow up.
*Implement and maintain the Disciplinary action Matrix in line with applicable policies and procedures & labor law, and handle disciplinary issues accordingly.
*Conduct seasonal studies on different HR metrics such as company turnover, probationary success,
disciplinary actions, promotional rates and employee satisfaction survey; generate and analyze related reports and suggest action plans accordingly.
*Coach managers on confliict resolution, handling employee issues, motivating subordinates and
building teams, in order to increase productivity and boost employee morale.
*Conduct exit interviews and facilitate the exit process including coordination of final settlement, visa cancellation, etc.
