-Establishes, develops and maintains
business relationships with current customers and prospective customers in the
assigned territory/market segment to generate new business for the
organization's products/services.
-Researches sources for developing prospective customers and for information to determine their potential.
-Develops clear and effective written proposals/quotations for current and prospective customers.
-Expedites the resolution of customer problems and complaints.
-Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
-Analyzes the territory/market's potential and determines the value of existing and prospective customers value to the organization.
-Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.