Are you up for this great career opportunity?!The Fragrances division is seeking an experienced and customer focused individual to support the commercial operations at our newly established regional office in Algiers Algeria.
You will be joining a highly paced passionate and diverse team whose main objective is to grow our existing business presence in the Maghreb region.
In this role you will be challenged with managing the daily administration of the Fragrances office in Algiers acting as the contact point between the Sales team Customers Marketing and the Technical teams in Dubai United Arab Emirates. Core responsibility will include customer service pre and postsales support and general office operations coordination.
In this position you will have the opportunity to
- Manage an office
- Interact and develop professional relations with customers
- Understandingmeeting customer expectations
- Cross functional coordination at various departmental levels
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Key Responsibilities include
- Act as an active and effective link between various departments managed overseas and our differentsized customers
- Sales order management Follow up on orders Filing the ordersinvoices including documentations
- Pricing Quotation according to Sales instructions Liaising with Pricing in Dubai
- Samples management
- Maintain customer database
- Responsible for obtaining all relevant information for questionnaires and product information as requested by customers
- Responsible for compiling sales statistics and market intelligence data
- Collect and interpret local regional consumer understanding data
- Assist with all other activities to improve Sales and Marketing performance
- Entering amp updating projects using internal computer database
- Working with commercial tools and systems
- Office administration and frontfacing reception duties expense petty cash management coordination of suppliers and service providers
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Required Qualifications Experience and Skills
- DegreeDiploma in Business or Commerce with 34 years’ experience in a customer services environment
- Fluent in English Written and Spoken full proficiency in French and Arabic is rather a must
- Customer focused
- PC user literacy Lotus NotesExcelWordPowerPoint
- Keen attention to details Strong filling capacity
- Ability to deal with analyze and interpret numerical and business information.
- Strong communication skills – verbal and written
- Selfmotivated and able to use your initiative
- Ability to work on hisher own due to nature of the job
- Active team player
- Highly organized
- Open minded and pleased to share the feeling of sense smell and taste
- Be able to drive and preferably have own transport
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Givaudan is the global leader in the creation of fragrances and flavours. In close collaboration with food beverage consumer goods and fragrance partners Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The company achieved sales of 4.4 billion in 2013. Headquartered in Switzerland with local presence in 80 countries the company has 9500 employees worldwide. Givaudan invites you to discover more at www.givaudan.com
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