Are you the perfect blend between technical skills and customer orientation? Do you want to be part of the next generation of Online Enterprises? We are currently looking for Support Engineers to join our multinational development team. Read on!Vistaprint is one of the greatest success stories of the last 10 years. We are a Fortune 100 fastest growing company and an acknowledged global ecommerce market leader as well as a data driven company with a unique business model that meets the huge rapid growth in demand for our products and services.
As a member of Development and Release Technologies you will be performing an IT technical role providing Tier 1 Support by providing technical solutions to issues maintaining servers used across the Vistaprint Business.
Your role will involve
- Provide excellent customer service
- Participate in and contribute to the implementation of industry best practices for Internal company application support
- Troubleshoot and solve common Continuous Integration issues Build system issues tracking down developer breakages monitoring test staging and integration environments
- Follow and implement security policies while carrying out desktop support
- Create proposals for tools amp process improvements based on the support experience
- Solution deployment installation migration configuration and disaster recovery
- Assist project teams with technical issues documentation and work on projects as needed
- Display Domain Expertise – Technology People and Process