Provide onsite Operation and Support for core VAS nodes SMSC VMS USSD Bulk SMS etc ...
Responding to any queries and complaints from other businessoperation units regarding any VAS node.
Timely resolution of escalated problem amp trouble tickets.Routine monitoring amp sanity checks for proper operation of VAS nodes products and services.Debugging of issues.
Provide sufficient data logs configurations traces.
Generate weekly monthly report for VAS nodes.
Participation in showing innovationoutofbox thinking to bring value to the department.
