YOUR RESPONSIBILITIES:
• Monitor, review and track all store activities against pre-determined targets set by the Area
and Retail Managers
• Work closely with the Area Manager to set targets for each category within the store and communicate targets to each team within the store
• Ensure the store is operating as an independent profit centre focusing on closely managing both the sales and the expenditure of the store
• Work closely with the store team to identify and resolve any issues that may prevent the store from achieving its targets or delivering the highest levels of customer service
• Monitor and review all in store procedures and make the necessary changes in conjunction with the Area Manager to improve operational efficiency
• Ensure the store is operating in line with standard operating procedures in order to prevent any losses through damage, protect profits, and feedback any recommended changes to the Areas Manager for review and sign off before implementing
• Work closely with the Area manager to develop and implement manpower plans and budgets for the store
• Track, monitor and review inventory in and out of store analysing stock reports for variances in each category
• Meet the business KPIs, sales budget, conversion, shrinkage, ATV, ATU, mystery shopper results
• Ensure adherence to stores operating policies and procedures across all stores and compliance with ISO standards
• Handle customer complaints and create an environment of customer intimacy in the store
• Lead, coach and manage the performance of staff in line with good people management practices
Apply Now
• Monitor, review and track all store activities against pre-determined targets set by the Area
and Retail Managers
• Work closely with the Area Manager to set targets for each category within the store and communicate targets to each team within the store
• Ensure the store is operating as an independent profit centre focusing on closely managing both the sales and the expenditure of the store
• Work closely with the store team to identify and resolve any issues that may prevent the store from achieving its targets or delivering the highest levels of customer service
• Monitor and review all in store procedures and make the necessary changes in conjunction with the Area Manager to improve operational efficiency
• Ensure the store is operating in line with standard operating procedures in order to prevent any losses through damage, protect profits, and feedback any recommended changes to the Areas Manager for review and sign off before implementing
• Work closely with the Area manager to develop and implement manpower plans and budgets for the store
• Track, monitor and review inventory in and out of store analysing stock reports for variances in each category
• Meet the business KPIs, sales budget, conversion, shrinkage, ATV, ATU, mystery shopper results
• Ensure adherence to stores operating policies and procedures across all stores and compliance with ISO standards
• Handle customer complaints and create an environment of customer intimacy in the store
• Lead, coach and manage the performance of staff in line with good people management practices
Apply Now
