1. Monitor and review all company
processes to ensure that they
conform to total quality standards and that there is a process of
continuous improvement.
conform to total quality standards and that there is a process of
continuous improvement.
2. Develop and implement all necessary procedures to ensure the
effective monitoring of quality standards.
3. Assist in the development and maintenance of quality standards.
4. Provide any necessary training in total quality management and
continuous improvement to managers and staff.
5. Provide advice and guidance to managers and staff on total
quality management and continuous improvement.
6. Maintain an awareness of developments in the field of total
quality management to ensure the continued provision of an
effective and up-to-date service.
