1. Diagnose and repair faults to
company products at customer's
premises to their complete satisfaction.
premises to their complete satisfaction.
2. Maintain records of all repairs carried out and get customer
confirmation that the work was carried out to their satisfaction.
3. Give customers any necessary product information which might
help them resolve minor problems and determine when a service
visit is necessary.
4. Make customers aware of any new product developments to
increase company sales.